How we collect your personal data, why we collect it, and how we keep it secure — all explained here in plain English. No hidden terms.
Paldocrown ("we", "us", "our") takes the privacy of its users with the utmost seriousness. This Privacy Policy ("Policy") applies to all users of the paldocrown website and mobile application.
This policy explains what data we collect, why we collect it, how we use it, and how we keep it secure. By creating an account on paldocrown, you agree to this policy.
We comply with the EU's GDPR and international data protection standards. Your rights are fully protected.
This policy is available in both English and Bengali. In the event of any discrepancy between the two versions, the English version shall prevail. However, every effort has been made to ensure that the Bengali version is as accurate and complete as possible for the benefit of Bengali-speaking users.
Paldocrown only collects information that is necessary to provide services, ensure security, and meet legal obligations. We never collect data beyond what is needed.
| Data Type | Examples | Purpose |
|---|---|---|
| Identity | Name, date of birth, NID number | KYC Verification |
| Contact | Mobile number, email | OTP, Notifications |
| Financial | Mobile Pay/Nagad number, transaction records | Payment Processing |
| Technical | IP Address, Device Information, Browser | Security, Fraud Detection |
| Activity | Gaming History, Betting Records | Service improvement, dispute resolution |
| Location | Approximate location (city) | Geo-Restriction Verification |
Paldocrown collects information in a number of ways. We are committed to being fully transparent about each of these methods.
Where applicable, we obtain your consent before collecting any data. You may withdraw your consent at any time, though this may limit access to certain features.
Paldocrown uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what is necessary.
We never sell, rent, or share your data with advertising networks.
Paldocrown shares your information with third parties only in very limited and specific circumstances. Full details are provided below.
All our third-party partners are contractually bound to uphold our privacy standards. They are not permitted to share your information with anyone else.
Paldocrown uses cookies and similar technologies on its website and app to help enhance your browsing experience.
Cookies can be deleted or blocked through your browser settings, though this may affect the quality of certain services.
Paldocrown does not retain data longer than necessary. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | To comply with AML regulations |
| KYC Documents | 5 Years | Directives from financial regulatory authorities |
| Cookie & Session Data | Up to 30 days | Session Management |
| Support Chat History | 2 years | Dispute Resolution |
Upon expiry, data is securely deleted or anonymized so that you can no longer be identified.
You have several important rights over your data at paldocrown. We are committed to honoring each of them.
To exercise any of your rights, email us at: support@paldocrown.co — Responses are typically provided within 30 business days.
Paldocrown uses industry-leading security measures to protect your information. That said, no one can guarantee 100% security on the internet — we do everything we can to keep your data safe.
Never share your password with anyone — our staff will never ask for your password over the phone or in chat.
Paldocrown is not intended for anyone under 18. We do not collect data from or provide services to minors.
Paldocrown may update this Privacy Policy at any time. We will endeavor to notify you in advance of any significant changes.
Check the "Last Updated" date at the top of the page to see how current this policy is.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please don't hesitate to contact us.
For general inquiries, visit our FAQ page Check there first — you'll often find the answer right away.
Our privacy and security measures that give you complete peace of mind
Paldocrown never sells your personal data to advertisers or third parties. This is our core commitment — no exceptions.
All your data is protected with 256-bit AES encryption. TLS 1.3 is used during transmission — the same standard used by leading banks worldwide.
Many platforms bury their privacy policies in complex legal English. paldocrown has written everything in plain Bengali so you can fully understand what you're agreeing to.
You have the right to view, correct, delete, and transfer your data. paldocrown complies with GDPR standards — nothing happens without your consent.
Our AI-powered system monitors your account 24/7. If an unusual login or transaction is detected, you'll receive an immediate SMS alert.
Paldocrown conducts external cybersecurity audits by independent experts every 6 months. Any vulnerabilities found are addressed immediately.
How Strong We Are at Every Layer of Protection
As per external security audit report — 2026
Your data is never shared with any advertiser.
Only you and authorized staff have access.
You'll receive an SMS alert for any suspicious login activity.
Upon request, data will be deleted within the bounds of legal requirements.